Terms & Conditions

 

INTRODUCTION

This website, wholistic-health.co.uk,  is owned and operated by Lara Hughes. If you have any questions or need further information, please contact: 

Lara Hughes

lara@wholistic-health.co.uk

This document sets out the Terms and Conditions you need to be aware of when using this website. Please take a moment to read them, as they set out your important rights and obligations and we care about making sure we both know where we stand. When you visit this website and purchase our services, you agree that you are over the age of 18 and willing to be bound by these Terms and Conditions. If you don’t accept this agreement, you should not continue to visit this website or work with us.

We may modify this information provided on this website at any time, including altering or deleting it without notice. 

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

GENERAL DISCLAIMER:

These terms and conditions apply to your use of the websites owned by Lara Hughes.

On this website you will find information about Wholistic Health by Lara’s services, and general-purpose guides in the form of free content downloadable as PDF or via blog posts and email newsletters. This information is provided solely for the purpose of helping you to make a decision when it comes to working with me. Content that is free to download is designed to provide general information, and is not tailored to your unique health or medical situation or goals.

Our Rights and Responsibilities

Although we value our community and anyone who looks to Wholistic Health by Lara for advice, there is no professional relationship formed between us unless you explicitly choose to work with us by purchasing our services and/or products..

Any testimonials and case studies we may display on this website are based on our experience and those of previous clients. They are not guarantees that anyone else will achieve the same results. 

The content of this website (www.wholistic-health.co.uk) is intended for general use and is not designed to diagnose or treat or replace medical advice. Do not cease conventional treatment or medication for any reason without consulting a doctor. It is your obligation to consult your doctor with regard to anything you choose to implement when viewing this site (to include articles, blog posts, links to third party websites, research, or social media channels) and any services you purchase from Wholistic Health by Lara.

External Links / Third Parties

We may provide links to third-party websites, research, articles and social media channels on this website. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not responsible for any of the content on these websites, and to the best of our knowledge at the time of creating this website, these links do not contain adult content or illegal material. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

Optional External Tools 

We may provide you with access to third-party tools, for example, financial processing, over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

 

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any country, international, federal, provincial, county or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. 

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

Limitation of Liabilities

In no case shall Wholistic Health with Lara, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 

Under no circumstance should any information provided on or by Wholistic Health by Lara be interpreted as personal medical advice, and no information should be used to diagnose, treat or cure. Wholistic Health by Lara is not responsible for any consequences or outcomes relating to information provided. Medical advice can only be provided by your medical doctor or consultant. Naturopathic and Nutritional therapy can only be provided via scheduled consultations. 

 

Indemnification

You agree to indemnify, defend and hold harmless Wholistic Health by Lara and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys / lawyers’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

 

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

Changes to Term of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

 

SPECIFIC DISCLAIMER:

Health, Nutrition, Naturopathic and Wellbeing Services

The content of this website (www.wholistic-health.co.uk) is intended for general use and is not designed to diagnose or treat or replace medical advice. 

Do not cease conventional treatment or medication for any reason without consulting a doctor. It is your obligation to consult your doctor with regard to anything you choose to implement, and any changes you make, when and subsequent to viewing this site (to include content, articles, blog posts, links to third party websites, research, or social media channels) and any services you purchase from Wholistic Health by Lara. 

It is your obligation to notify the Nutritional and Naturopathic Therapist and any other alternative or conventional medicine practitioner if there is a change in your health, medical situation, diagnoses, or changes to your medications or supplemental intake. 

Although our experience in Nutrition, Naturopathy and Neuroscience informs the quality of our work, we can’t always guarantee that clients will achieve their goals by choosing to work with us, and there may be differing results between individuals. We strive to do the very best work we can for each of our valued and respected clients, but also rely on their input and feedback throughout, including changes in health, changes in medical situation / diagnoses, changes in medication, changes in supplements, and changes in overall medical and health status to ensure we support your goals as best possible. We rely on this information and feedback to ensure we work in alignment with your goals and expectations.  ​

We make no guarantees other than that our services described will be provided to our clients in accordance with a formal agreement or proposal that we both sign off on. If you choose to work with us, you acknowledge we can't guarantee any results, and such outcomes are based on subjective factors not controlled by us.​

 

Website Content, Free Guides and Downloads

We offer free content on this website, filled with general health, nutrition, naturopathic and wellness tips. The nature of this content is to enhance your general understanding of the area, and demonstrate our expertise in this area. 

The content of this website (www.wholistic-health.co.uk) is intended for general use and is not designed to diagnose or treat or replace medical advice. Do not cease conventional treatment or medication for any reason without consulting a doctor. It is your obligation to consult your doctor with regard to anything you choose to implement when viewing this site (to include articles, blog posts, links to third party websites, downloads, research, or social media channels) and any services you purchase from Wholistic Health by Lara.

Although we envision that those who take our general advice and chose to professionally work with us will achieve results, we are not responsible for what may happen should you choose to take our advice without a private, purchased consultation. General advice in the form of free content should never supplement or replace private and tailored consultations. 

At the time of uploading any free guides or content, they are to the best of our knowledge error and virus free.

 

Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site, and to independently review updated information, to include external articles, research and references.

 

Intellectual Property

The content on this website and within downloadable guides is protected by copyright. No portion of this website or our downloads may be copied or replicated in any form without our written consent.  You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

 

Confidentiality

Any information or communication directly between Wholistic Health by Lara and our clients will not be disclosed to any third parties, unless this is required for means of ordering tests and interpreting lab reports on behalf of our client, and both parties recognise this. 

Under rare circumstances, Wholistic Health by Lara may need to contact your medical doctor / GP to discuss any concerns. By professionally engaging with Wholistic Health, you agree to this.  

 

Collection of Data and Personal Information

We may use third party applications to share files, assets, resources and process payments. We are not responsible for how these third party applications operate and collect data, and encourage clients to please read each respective third party application’s terms and conditions and privacy policies.

This website contains contact forms designed to allow you to contact us easily. These forms collect your name and email address, and are used when we respond to your enquiry. These details are stored securely, and are not shared with any third party.

We also have a mailing list that you can join for free tips and to demonstrate our expertise. When you join this mailing list, we keep your information private. We do not share our subscriber list with any external party, and you can opt-out of communications at any time. We do not add clients to our mailing list without expressed permission.

 

Payment Terms

You agree to provide current, complete and accurate purchase and account information for all purchases of services provided by Wholistic Health by Lara. You agree to promptly update your account and other information, including your email address and debit / credit card

numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Full payment must be paid within 48-hours of booking a consultation with Wholistic Health by Lara. Consultations will not be guaranteed unless you have made payment. 

You are responsible for purchasing any further testing or supplements at your own expense. 

In the event that the Nutritional and Naturopathic Therapist purchases a remedy, supplement or test on your behalf, payment is required within 48-hours of receipt of invoice.

 

Refund Policy

We do not offer a refund for clients who have not seen a measurable return on their investment, for example difference in health outcome or goals. Clients may respond differently to similar protocols, and results are subjective outside of the control of the practitioner.  All payment is for our time, energy, skills and labour, and our pricing structure is not dependent on outcome. 

 

Change of Mind

As a small business, we do not offer a refund for change of mind, so we encourage clients to choose carefully. If disagreements arise, we welcome a meeting with our clients to discuss concerns and negotiate a win/win solution. 

Cancellation Policy

If an appointment is cancelled with less than 48-hours’ notice, 50% fee will be incurred. If an appointment is not attended, a 100% fee will be charged.

 

Clients Under the Age of 18

All children are welcome to attend a consultation, but they will need to be accompanied by a parent or legal guardian.

 

Testing and Supplements

All tests recommended are through laboratories that abide by GMP (Good Manufacturing Practice) guidelines.  Most lab reports are available to practitioners only, to ensure the results are handled and interpreted with the level of knowledge and training required to best serve you, the public.  An interpretation fee is payable from the company to the practitioner to cover the time this takes prior to your consultation.

Largely, supplements are recommended from Natural Dispensary, which source and sell a range of international products of utmost quality.  A commission agreement is in place between the company and the practitioner and a percentage of this may be passed on to you, my clients, to provide you with a discount.  Some supplements may be available cheaper elsewhere, and you are welcome to source the exact product recommended from another supplier.

Consumer Guarantees

Although we envision that those who take our general advice and chose to professionally work with us will achieve results, we are not responsible for what may happen should you choose to take our advice without a private, purchased consultation. General advice in the form of free content should never supplement or replace private and tailored consultations. 

We make no guarantees other than that our services described will be provided to our clients in accordance with a formal agreement or proposal that we both sign off on. If you choose to work with us, you acknowledge we can't guarantee any results.​ Clients may respond differently to similar protocols, and results are subjective outside of the control of the practitioner.  

Wholistic Health by Lara requests that the Client notes the following:

  • The degree of benefit obtainable from Nutritional and Naturopathic Therapy may vary between clients with similar health problems and following a similar Nutritional and Naturopathic Therapy programme.

  • Nutritional and Naturopathic advice will be tailored to support health conditions and/or health concerns identified and agreed between both parties.

  • Nutritional and Naturopathic therapists are not permitted to “diagnose”, or claim to “treat” or “cure”, medical conditions.

  • Nutritional advice is not a substitute for professional medical advice and/or treatment.

  • Your Nutritional and Naturopathic Therapist may recommend food supplements and/or functional testing as part of your Nutritional and Naturopathic Therapy programme in order to best support the health goals agreed upon.

  • Standards of professional practice in Nutritional Therapy are governed by the CNHC Code of Conduct.

 

JURISDICTION & DISPUTE RESOLUTION:

Jurisdiction

Wholistic Healthy by Lara is located London, United Kingdom, and standards of professional practice in Nutritional Therapy are governed by the CNHC Code of Conduct. 

 

Although we work with businesses all over the world, we’re based in the United Kingdom and are bound by their laws. 

 

Negotiation

If you have any issue or complaint arising out of your use of this website or with our services, we agree to make a genuine effort to resolve the dispute through negotiation and discussion.

 

Meditation

If we’re unable to come to a win/win solution, each party has the right to proceed to mediation with the assistance of an accredited mediator who is independent of each respective party. We agree to share the costs of mediation equally between us.

 

Litigation

If we still can’t come to an agreement with a mediator, litigation can be considered as a very final resort.